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Concept under validation

Management for customs agencies.

Grenat is management software we are designing for customs agents and agencies in Venezuela: each operation, its duties and its deadlines in one place. It is not a product you can use yet; we are validating it with people in the field.

No product, no accounts and no prices. We are designing it and talking with the field.

Your way of workingA conversation, no commitment
No pressureThere is no product to sell
A person answersNitente

What we are designing

Who it is for and what problem it aims to solve, as we understand it today.

One file per operation

Each operation gathers its documents, duties and deadlines in a single file, to run the agency from end to end.

Clear duties and deadlines

Duty calculation with the current tariff and the BCV rate of each date, and alerts for legal deadlines.

The client stays informed

A status link so clients can see how their operation is going, and a record of their advance payments.

What we ask

Before closing the design, we want to understand the work as it is today.

  1. How do you prepare an operation today, start to finish?

  2. Which part takes the most time or repeats the most?

  3. Which tools or papers do you use, and what do they lack?

  4. Where do documents get lost or mistakes happen?

  5. What would have to be true for you to try something new?

Do you work at a customs agency? Write to us and let’s talk.

What does not exist yet

We say it up front, so you do not have to guess.

There is no product

Nothing to try or download yet.

No prices or date

We do not publish plans, prices or a launch date.

It does not replace SIDUNEA

SIDUNEA is SENIAT’s official system. Grenat would be a separate tool to run the agency.

No SENIAT connection

Today there is no official connection and we do not promise one.

It does not ask for tax passwords

The idea is to never store anyone’s tax or SIDUNEA passwords.

The name is a working name

“Grenat” may change depending on what we learn.

Frequently asked questions

What is Grenat?

Management software Nitente is designing for customs agents and agencies in Venezuela. It is being validated with people in the field.

Can I use it yet?

No. There is no product to try yet.

Does it replace SIDUNEA?

No. SIDUNEA is SENIAT’s official system. Grenat would be a separate tool to run the agency, and today we do not promise any connection with SENIAT.

What about my tax passwords?

The idea is that Grenat never stores anyone’s tax or SIDUNEA passwords.

How much does it cost?

There is no price. We do not publish prices, plans or a launch date.

Can I take part?

Yes. Write to us and tell us how you work: we would rather listen than show.

Who is behind it?

Nitente, the company that also makes Spinelle and Heliodore.

Concept under validation

Tell us how you work

Write to us and a person will answer. We are not going to sell you anything: we want to understand your work.

Your way of workingA conversation, no commitment
No pressureThere is no product to sell
A person answersNitente

Illustration. Grenat is not a product yet.